Refund policy
Return & Refund Policy
At UniqLoom Cloth, we offer a 14-day return policy, which means you have 14 days from the date of delivery to request a return.
Eligibility for Return
To be eligible for a return:
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The return request must be raised within 14 days of delivery.
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The product must be unused, unworn, and in its original condition.
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The product must be returned with its original packaging, tags, accessories, and invoice, wherever applicable.
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Products that are used, washed, damaged, altered, or missing original packaging may not be eligible for return.
Damaged, Defective or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/videos of the product and packaging.
After verification, we may offer a replacement or refund, depending on product availability and the circumstances of the issue.
Refunds
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Return Shipping
For returns due to a change of mind, incorrect size, or personal preference, the customer may be responsible for applicable return shipping charges.
If the product received is damaged, defective, or incorrect, return shipping may be covered by us, subject to verification.
Non-Returnable Products
Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable restrictions. Any such restrictions will be mentioned on the relevant product page.
How to Request a Return
To request a return, contact us with:
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Order number
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Product name
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Reason for return
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Clear photos/videos, if applicable
Our team will provide the next steps after reviewing your request.
Important
As we work with third-party dropshipping and fulfillment partners, return processing and replacement timelines may vary depending on the supplier and courier service.
We reserve the right to refuse returns that do not meet the conditions stated in this policy.
This policy is subject to applicable consumer protection laws and regulations.
Contact Us
Phone: 8851464464
Email: uniqloomcloth@gmail.com
Business Name: UniqLoom Cloth
Last Updated: August 16, 2026